September 27, 2007

SaskTel Voice Mail to Text Service: An Eerie Test

Tech guru Tod Maffin asked if anyone in Saskatchewan would help him try out this new service. SaskTel has a free 30 day preview of their voice mail to text service (normally 40 cents a voice mail or ten dollars per month.) You're phone voice mails are transcribed and sent to you as a text message (SaskTel phones only) or an email. The question is, how do they do it? So I tested it out with eerie results...

First, here is the test voice mail I left for myself.

Listen here (QuickTime required.)

And this is the text I was emailed ten minutes later:

Hon it's James calling. This is a message for Tod Mason, Tod Mason. That's Tod with one D. If you are transcribing. Is this a real transcribing? If it is put 3 slashes now, ///(?). Forward slashes. I don't care, back slash. Surprisely(?) 3 forward slashes indicates this is a real person transcribing this and if how much do they get paid for this. You got a percentage of that 40 cents of message? Put 2 slashes now, //(?). You get paid ___///(?). If you are happy with what you are doing, you didn't fail cooking school, put ////(?) slashes now. Testing testing testing, I like to talk about myself. I am James Woodincamp(?), ha, like to see you Woodincamp(?). But that's not bad. Anyway bye for now. - spoken through SpinVox.

That's a cut 'n' paste above. I didn't monkey with the slashes. Obviously, the SaskTel technology has artificial intelligence or they are sending the files to Bangladesh for transcribing by humans. Either way, I'm a little freaked out.

UPDATE: here is the link for you to try the service for free for one month, but remember to deactivate online or they'll start charging you 30 days later.

Posted at 11:12 PM...   

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